Terms of service

Last Updated: October 26, 2026

These Terms of Service (“Terms”) govern your access to and use of https://yuewrap.com (the “Website”) and any purchases you make from Yue Wrap (“Yue Wrap,” “we,” “us,” or “our”). By accessing the Website or placing an order, you agree to these Terms and our applicable store policies. If you do not agree, please do not use the Website or place an order.

1. Who We Are

Yue Wrap is an online store offering scarves and wraps. The store is operated in connection with Deqing Siyue Apparel & Accessories Co., Ltd.

For questions about our Website, products, orders, or these Terms, please contact us at:

2. Eligibility

You must be legally able to enter into a binding agreement to use this Website and place an order. If you are under 18, you may use the Website or place an order only with the involvement and permission of a parent or legal guardian, where permitted by applicable law.

By using the Website, you represent that the information you provide is accurate and that you are authorized to use any payment method submitted with your order.

3. Shipping Area

We currently ship only to eligible addresses in the 48 contiguous United States.

We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or addresses outside the United States. We may also be unable to deliver to P.O. boxes or other addresses that our shipping partners cannot service.

If an order is placed for an address we cannot serve, we may cancel the order and refund any payment collected for it.

Please review your shipping address carefully before submitting your order.

4. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, and other information as accurately as possible.

However, colors may appear differently depending on your screen, device settings, lighting conditions, and other factors. Minor variations in appearance may occur.

Product dimensions, materials, care instructions, and other specifications are provided on the relevant product page where applicable. Please review the product information carefully before purchasing.

If a product description contains an error or a product is materially different from what was represented, please contact us so we can review the issue in accordance with our applicable policies and consumer protection laws.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products under these Terms.

We reserve the right to accept or decline an order for legitimate reasons, including product availability, pricing or listing errors, suspected fraud, payment issues, or shipping restrictions.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment.

If we cancel an order after payment has been collected, we will refund the amount charged for the canceled order. We will not cancel or refuse an order in a manner that violates applicable law.

Please contact us as soon as possible at service@yuewrap.com if you need help correcting an order.

6. Prices and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Prices, product availability, and promotional offers may change before an order is placed. The price applicable to your purchase is the price shown at checkout when you submit your order, subject to correction of errors as permitted by law.

Standard shipping is free for all eligible orders shipped to addresses within our stated shipping area. There is no minimum purchase requirement for free standard shipping. Applicable sales taxes will be displayed at checkout.

Payments are processed by third-party payment providers. We do not store full credit card numbers on our own systems. Your payment information may be subject to the payment provider’s own terms and privacy practices.

By submitting an order, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Shipping Fees

We offer free standard shipping on all eligible orders delivered to the 48 contiguous United States. There is no minimum order amount and no additional standard shipping charge.

Order Processing and Delivery Estimates

Orders generally require 1–2 business days for processing after payment confirmation. Our daily order cutoff time is 5:00 PM Eastern Time (ET), Monday through Friday. Orders placed after 5:00 PM ET, on weekends, or on U.S. public holidays generally begin processing on the next business day.

After dispatch, standard shipping usually takes approximately 3–7 business days for delivery to eligible addresses in the 48 contiguous United States. The estimated total time from order placement to delivery is approximately 4–9 business days.

For purposes of these Terms, business days are Monday through Friday, excluding U.S. public holidays.

These timeframes are estimates, not guarantees. Actual delivery times may vary due to order volume, carrier operations, weather, customs procedures, transportation disruptions, or other circumstances.

Our products are produced in China. Orders are handled by third-party logistics partners and carriers for export and delivery.

We are not responsible for delays caused by circumstances outside our reasonable control, but we will make reasonable efforts to assist you with shipment inquiries.

Shipping Address

You are responsible for providing a complete and accurate shipping address at checkout. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

Delivery Issues

If your package appears delayed, has not arrived, or is marked as delivered but cannot be located, please contact service@yuewrap.com with your order number and available tracking information. We will review the issue and, where appropriate, work with our logistics partner or carrier to investigate.

Nothing in this section excludes any rights or remedies you may have under applicable law regarding undelivered, lost, or damaged orders.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, available at:

https://yuewrap.com/policies/refund-policy

Eligible items may be returned or exchanged within 30 days of delivery, subject to the conditions and approval requirements described in that policy.

We cover the applicable shipping costs for all approved returns and exchanges, including requests made for personal reasons and requests involving defective, damaged, or incorrect items. Customers are not required to pay return or exchange shipping costs for approved requests under our policy.

Where an exchange is approved, we will work with you to arrange a replacement item directly. You do not need to return an item for a refund and place a separate order to request an exchange. Exchange availability is subject to product and stock availability.

For eligible refunds, approved refunds are generally processed within 5–10 business days and issued to the original payment method. The time it takes for the funds to appear in your account may depend on your payment provider or financial institution.

For defective, damaged, or incorrect items, please contact service@yuewrap.com as soon as possible, preferably within 7 days of delivery, and include your order number and relevant photos so we can review the issue.

Please contact us before returning any item. Do not send a return until you have received our written approval and return instructions.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded or restricted.

9. Order Cancellations

If you wish to cancel an order, please email service@yuewrap.com as soon as possible and include your order number.

We will make reasonable efforts to accommodate cancellation requests before an order enters processing or is dispatched. Once processing has begun or an order has shipped, cancellation may no longer be possible.

If an order cannot be canceled, you may be able to request a return or exchange under our Return and Refund Policy.

This section does not limit any cancellation rights available to you under applicable law.

10. Promotions and Discount Codes

Promotional offers, coupons, and sale prices are subject to the terms stated for each promotion.

Unless expressly stated otherwise, discount codes cannot be combined with other offers. Some products or orders may be excluded from particular promotions.

We may modify or end a promotion prospectively, subject to applicable law and any specific terms already applicable to an order or offer.

11. Acceptable Use

You agree not to:

  • Use the Website for unlawful, fraudulent, or deceptive purposes.

  • Provide false or misleading information when placing an order or contacting us.

  • Attempt to gain unauthorized access to the Website, its systems, or another customer’s information.

  • Interfere with the Website’s security, operation, or availability.

  • Use automated tools to scrape, copy, or collect Website content or data in a manner that violates applicable law or our rights.

  • Upload or transmit malicious code or content intended to damage, disrupt, or compromise the Website.

  • Infringe the intellectual property, privacy, or other rights of Yue Wrap or any third party.

We may take reasonable measures to address suspected misuse, including restricting access or canceling an order where legally permitted.

12. Intellectual Property

The Website and its content, including text, graphics, logos, product photographs, designs, page layouts, and other materials, are owned by Yue Wrap or its licensors and are protected by applicable intellectual property laws.

You may access and use the Website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publicly display, or commercially use Website content without prior written permission from the relevant rights holder, except where permitted by law.

All trademarks, product names, and other identifying marks displayed on the Website belong to their respective owners.

13. Third-Party Services and Links

The Website may rely on third-party services, including Shopify, payment processors, logistics providers, analytics services, and advertising platforms.

We may also provide links to third-party websites or services for your convenience. We do not control all third-party websites or services and are not responsible for their content, availability, or privacy practices.

Your use of third-party services may be subject to separate terms, conditions, and privacy policies. Please review those terms before using the relevant service.

14. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the Website will always be uninterrupted, error-free, or available at all times. To the extent permitted by law, we disclaim implied warranties that may otherwise apply to the Website or its content.

This section does not exclude or limit any express product warranty we provide, any rights that arise under applicable consumer protection laws, or any warranty or remedy that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Yue Wrap will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to your use of the Website or purchase of products, where such damages may lawfully be excluded.

To the extent permitted by applicable law, our total liability arising out of or relating to a particular order will not exceed the amount you paid for that order.

These limitations do not apply to liability that cannot lawfully be excluded or limited, and they do not restrict any non-waivable rights or remedies available to consumers under applicable law.

16. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information:

https://yuewrap.com/policies/privacy-policy

By using the Website, you acknowledge that our handling of personal information is described in that policy, subject to applicable law and any consent requirements that apply.

17. Governing Law

These Terms are subject to applicable federal and state laws, including the laws that apply to your transaction and any mandatory consumer protection laws in your place of residence.

Nothing in these Terms is intended to deprive you of consumer rights or legal protections that cannot lawfully be waived.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Changes to These Terms

We may revise these Terms from time to time to reflect changes to our business, Website, services, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

Changes will apply from the effective date stated in the revised Terms, subject to applicable law. Changes will not retroactively remove rights that you are entitled to retain under applicable law.

We encourage you to review these Terms periodically.

19. Contact Us

If you have questions about these Terms, our products, or an order, please contact us: