Shipping policy
Yue Wrap
Website: yuewrap.com
Email: service@yuewrap.com
Last updated: September 8, 2026
Where we ship
We ship only to the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or addresses outside the United States.
Please enter a complete residential or business street address. If our carrier cannot deliver to a P.O. box, we may ask for a different address or cancel the order and refund you.
Rates
- Standard Shipping: $6.99
- Free Standard Shipping on orders of $49.00 or more before tax
Shipping is a flat rate per order, not per item. Sales tax does not count toward the $49 free-shipping minimum.
Delivery time
Standard Shipping usually takes 8–15 business days after the order is dispatched. This is an estimate, not a guarantee.
Orders are made in China and handed to a third-party logistics partner for export, customs clearance, and last-mile delivery in the United States. Weekends, public holidays, customs checks, and carrier delays can add time.
Order processing
We confirm in-stock items after payment. You will receive an email when the order is placed and another email with tracking when the package is dispatched.
Tracking
Use the tracking link in your shipping email. Tracking may take 1–3 business days to update after dispatch. If tracking does not move for an extended period, email service@yuewrap.com with your order number.
Customs and import
For U.S. deliveries, import handling is arranged through our logistics partner. You should not be asked to pay unexpected customs charges for a standard U.S. delivery. If you are contacted about a fee, email us before paying.
Address errors
We ship to the address provided at checkout. We are not responsible for delays or loss caused by an incomplete or incorrect address. If the package is returned to the carrier because of an address problem, contact us. Extra shipping charges may apply to resend it.
Lost or damaged packages
If tracking shows the package delivered but you did not receive it, check with household members and the carrier first, then email us within 7 days. If the package is confirmed lost in transit, we will replace it or refund the order. If the item arrives damaged, email photos and your order number to service@yuewrap.com within 7 days of delivery.
Returns
Returns are explained here: https://yuewrap.com/policies/refund-policy
Contact
Yue Wrap
service@yuewrap.com
https://yuewrap.com